Technological revolution is transforming this landscape. Leading shops are deploying Garage Management Software to create unprecedented transparency, turning skeptical customers into loyal advocates.
The Trust Crisis in Auto Repair For decades, auto repair shops have battled a pervasive problem—customer skepticism. Studies show that 82% of vehicle owners distrust repair shops, fearing overcharging, unnecessary services, or poor workmanship. This crisis has led to declining customer retention, negative reviews, and ...